Privacy Policy for You Project

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Effective Date: 1st July 2024

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At You Project, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us through our website, mobile application, or in-person interactions.

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1. Information We Collect

1.1. Personal Information:
We may collect personal information such as your name, email address, phone number, billing address, and payment information when you register for classes, purchase memberships or products, or communicate with us through our website or in person.

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1.2. Health Information:
In some instances, we may collect health-related information, such as medical conditions or injuries, to ensure your safety during classes. This information is collected with your consent and is used solely for providing appropriate modifications and accommodations.
 

1.3. Automatically Collected Information:
We may also collect certain information automatically when you visit our website or use our mobile application, including your IP address, browser type, operating system, and browsing behavior. This information helps us improve our services and customise your experience.
 

2. Use of Information

2.1. Purpose: We use the information collected to:

• Process your bookings, purchases, and payments.

• Communicate with you regarding your bookings, membership status, and updates about our services.

• Provide customer support and respond to inquiries.

• Customise and improve our services, website, and mobile application.

• Send you promotional offers, newsletters, or marketing communications with your consent.

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2.2. Legal Basis:
We process your personal information based on legitimate interests, compliance with legal obligations, and with your consent when applicable.

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3. Disclosure of Information

3.1. Service Providers:
We may disclose your information to third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are contractually obligated to protect your information and use it only for the purposes specified by You Project.
 

3.2. Legal Compliance:
We may disclose your information when required by law, such as in response to a subpoena, court order, or other legal process.
 

4. Security of Information

4.1. Data Security:
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
 

4.2. Payment Information:
Credit card transactions are processed securely through reputable payment gateway providers. We do not store your credit card details on our servers.

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5. Your Rights

5.1. Access and Correction:
You have the right to access and update your personal information held by us. You can also request corrections to any inaccuracies.
 

5.2. Withdrawal of Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw that consent at any time.
 

5.3. Data Portability:
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
 

5.4. Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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6. Third-Party Links

Our website or mobile application may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of these websites before providing any personal information.

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7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

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8. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at info@youprojectco.com.au